Maria Victoria Pascual Rabo

Email: bexmvpr at yahoo dot com

MY SERVICES:

Project Management, Email handling, Customer Support Management for online retail stores, research, Data entry, Social media marketing,  Word, Excel, Powerpoint Specialist, order processing, blog set up and  web content administration/management - drupal, typepad, wordpress, blogger, squarespace.

SKILLS:
  
  • Email handling
  • Proficient in MS Word, Excel and Powerpoint
  • Article submission/syndication
  • Transcription; transcript editing
  • Proofreading
  • Internet research
  • Knowledgeable in basic HTML
  • Blog management - wordpress, blogger,  typepad, Drupal, Squarespace
  • Social Media Marketing
  • Order processing
  • Quickbooks
 
RELEVANT WORK BACKGROUND:

SERVICE PROVIDER/INDEPENDENT CONTRACTOR:
Odesk.com (Jan 2010 - Present)
NATURE OF JOB:  Project Management, virtual team management, virtual administrative support, set up Wordpress blog, blog administrator, data entry, Ad Reviewer, Lead Generation - research, email support and more.

CUSTOMER SERVICE MANAGER
NATURE OF JOB: Manage a team of customer support staff, resolve escalated issues, ensure that all customer service processes and goals are met. Process orders and provide order status updates.


WEB CONTENT MANAGER
NATURE OF JOB: Maintain item availability online and make sure that all price info are up to date.


VIRTUAL ASSISTANT:
Computer School
NATURE OF JOB: Research, data entry, HTML editing, proof reading

PROJECT MANAGER
Non-Profit Organization
NATURE OF JOB:    Manage research phase of client projects by noting deliverables and accountabilities; Communicate to US-based clients and management team; provide project updates/reports; article and press release submission/syndication; attend and record webinars/webcasts; speaking outreach for thought leaders; social media profile creation; update blogsite with client provided content;

RESEARCH TEAM LEADER / PROJECT MANAGER
Book Author/PR
Nature of Job:  Manage/train a group virtual assistants on research tasks, Track project progress and ensure that deadlines are met.

VIRTUAL ASSISTANT:
Online Store
NATURE OF JOB: Web content administration, eBay listing, order processing.

VIRTUAL ASSISTANT
PR/Marketing
Research niche specific media information per client’s specification, create medialist in excel and submit on or before specified deadline; article submission / syndication; track results by recording data in excel; transcribe interviews / teleconferences; send email requests and queries to various mailing lists; find speaking opportunities; blog site update (wordpress, blogger.com, typepad)

RESEARCHER / DATABASE ADMINISTRATOR
Online Store for Organic Baby Products
NYC, NY
NATURE OF JOB: Research for organic product suppliers; create simple excel database for online store product price list and inventory; baby product image research
 
ADMINISTRATIVE ASSISTANT
Wiki Site
NATURE OF JOB:   Research and create book summaries and upload in wiki database; contact publishers and authors via email; post contents sent by book publishers and authors; research, write and re-write book summaries; web reviews; write blogs; submit articles to article submission sites; Simple SEO tasks

DATA ENTRY SPECIALIST
New York
NATURE OF JOB:
Update student’s profile and list in public school database, download the list in comma delimited format, convert to .xls and send updated list as an email attachment.

TRANSCRIPTIONIST
Transcription
California, USA
 NATURE OF JOB:  Transcribe / review / edit business and general audio materials.


AD POSTER
The Archive Group
Manila , Philippines
NATURE OF JOB:  Post real estate ads in craigslist.org and Google Groups.

TRANSCRIPTIONIST / RESEARCHER
The Inquisitor Team
Manila, Philippines
Nature of Job:    Data entry; Transcribe generated leads from audio materials and enter transcribed information in a excel template; generate leads by scanning assigned online journals; Research contact information of generated leads and enter researched information into the contact database.
 
April 2005November 2005

Management Pioneering Team
GB Services Inc
Quezon City, Philippines
NATURE OF JOB:  Research on outsourcing jobs focusing on data entry and medical transcription;  Train for medical transcription;  Marketing for online projects;  Determines and analyze project costs and number of employees to contact for the project based on daily production target and project deadline;  Communicates with client on any project concerns or process queries.
 
OTHER WORK BACKGROUND:
 
July 2001 – August 2004
PROJECT SUPERVISOR
Quorum Lanier (Phils.) Inc
Mandaluyong, Philippines
Nature of Job: Ensure that project quality and productivity standards are met; Communicates with Project Managers in Minnesota USA on any project concerns;  Performs project training of client’s project specification;  Supervises, coaches, evaluates staff on productivity, quality and attendance;  Prepares performance reports and production presentations; Determines number of staff needed to complete the project..
 
April 1997 – July 2001
DOCUMENT ANALYST / CODER
Quorum Lanier (Phils.) Inc
Mandaluyong, Philippines
NATURE OF JOB:    Perform data analysis of litigation documents and input all relevant information as specified in the coding manual, project specifications and training; follow directives from Coding Supervisors.

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